OTC leveraged products, including CFDs, are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading CFDs with CMC Markets UK plc*. You should consider whether you understand, CFDs, OTC leveraged products or any of our other products work and whether you can afford to take the high risk of losing your money.

*CMC Markets UK plc is presented as an indication of losses likely to occur by the provider when they reach sufficient trading history.

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Two-factor authentication (2FA) security

You can set up the two-factor authentication security measure on your account(s) for withdrawals and login. To get set up, just log in to our trading platform via your PC, mobile app or tablet, and follow the guidelines below.

QUICK LINK TO CONTENT:

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How to set up 2FA on the platform

Follow the below steps to set up two-factor authentication via your PC:

  1. Log in to your account.

  2. Access the 'Settings' dropdown menu in the navigation bar at the top of the window.

  3. Select 'Two-factor authentication'.

  4. On-screen instructions will guide you through the setup process for mobile app activation - via scanning a barcode or manual entry – or text message (SMS) activation.

  5. Once you’ve selected either mobile app or text message for your 2FA method for withdrawals, you'll instantly be protected for withdrawals. You can also choose to enable 2FA when logging in to your account for additional security, by selecting the 'Enable 2FA for login?' box.

  6. To amend or switch off the 2FA security measure settings, simply update the details in the same section.

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How to set up 2FA on mobile/tablet devices

The process for activating 2FA on the iOS and Android app is very similar to the platform. The screenshots below are from an iPhone, but Android and tablet devices follow very similar paths.

  1. From the home screen, access the ‘More’ menu and select ‘Settings’.

  2. In the security section, tap 'Two-factor authentication' and then choose either 'Mobile app'* or 'Text message (SMS)'.

  3. Tap the toggle (to blue) to activate and reveal options.

  4. Once you've selected either mobile app or text message for your 2FA method, you'll instantly be protected for withdrawals. To enable 2FA for when you log in to your account for additional security, toggle (to blue) to activate under 'Login' > 'Enable 2FA for login?'.

*For the app, we provide instructions to configure the Google authenticator app either manually or by scanning a barcode, but you can use any other RFC 6238-compliant one-time password (OTP) generating app.

Note that using the barcode method is only possible with a second device, since you can’t scan the barcode on the device it’s displayed on. The second device will be the one you will subsequently need to use to generate OTPs.

Using only one device, you can simply enter your phone number to receive OTPs by SMS.

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