We use a variety of different technologies on our website and mobile
app, including (but not limited to) cookies, software development kits
(SDKs – app only), scripts, fonts, and images. Some of these are
required for us to deliver a website and app to you. Other
technologies are used to enhance our understanding of how you use our
website and app, or to assist in our marketing activities so that we
can promote our services to you, which can be personalised to you
based on your use of service.
The purpose of this notice it to explain how we use such technologies,
as well as the third-parties we work with, and to provide you with
clear information about their purpose. It also explains how you can
control your online preferences.
What are cookies?
A “cookie” is a small text file that’s stored on your computer,
smartphone, tablet, or other device when you visit a website.
Cookies contain specific information relating to your use of a
website, such as login credentials, preference settings or tracking
identifiers.
Cookies are set by our web server, your browser and the web servers
of the third-parties whose cookies we deploy on our websites. They
can be read, updated, or deleted by these servers each time you
visit our website, depending on the type of cookie.
Some cookies, known as session cookies, are deleted when you close
your browser. Other cookies (such as tracking cookies or
authentication cookies) remain on your device until they expire, or
you delete them from your browser. These are known as persistent
cookies and enable us to remember things about you as a returning
visitor. Some cookies can impact your fundamental rights to privacy
and the protection of your data. As such, we require your consent
before they can be accessed or stored on your device. For this
reason, we limit our use of cookies as explained below.
What are SDKs?
SDKs are software tools and are similar to cookies in that they
enable us to track, report, and analyse the use of our mobile app,
and also helps us keep our app secure. The information gathered from
the SDKs is used for purposes such as analysing and improving the
services we provide to you on our app, and to deliver you a
personalised app experience through marketing.
These SDKs are stored on your smartphone, tablet, or other devices
you use to access our app. Some SDKs can impact your fundamental
rights to privacy and the protection of your data. As such, we
require your consent before they can be accessed or stored on your
device. For this reason, we limit our use of SDKs as explained
below.
How we classify our cookies and app tracking technologies
Cookies, SDKs and the technology that uses them vary significantly,
so it is important that you understand how we classify the tracking
technologies we use on our website and app. Learn more about these
below, and how you can control their use.
Strictly necessary
These cookies and SDKs are necessary for a website and app to work
properly and cannot be turned off. They are usually set in response
to a request for services by you, such as setting your privacy
preferences, logging in, or filling in forms. You can set your
browser to block or alert you about these cookies, but some parts of
the site will not then work. These cookies and SDKs do not store any
personally identifiable information.
Performance
Performance cookies and SDKs allow us to count website and app
visits and traffic sources, so we can measure and improve their
performance. They help us know which pages and areas are the most
and least popular, and see how visitors navigate around the site and
app. The information collected by these cookies and SDKs is
aggregated and therefore anonymous. If you do not allow these
cookies and SDKs, we will not know when you have visited our site or
app.
Functional
Functional cookies and SDKs enable the website and app to provide
enhanced functionality and personalisation. They are set by us or by
third-party providers whose services we have added to our pages and
app. If you do not allow these cookies and SDKs, some or all these
services may not function properly.
Targeting
Targeting cookies and SDKs may be set through our website by our
advertising partners. They may be used by those companies to build a
profile of your interests and show you relevant adverts on other
websites and apps. They do not directly store personal information,
but are based on uniquely identifying your browser and device. If
you do not allow these cookies and SDKs, you will experience less
targeted advertising.
Cookie and app tracking preferences
We use cookies to detect and store your cookie preferences on our
website. However, if you remove this cookie when you clear your
cookie cache, we will be required to ask you to update your
preferences again. We will also periodically ask you to reconfirm
your cookie preferences with us.
Cookies and SDKs are set at a device level. This means we will ask
you to set your preferences when you first visit our website or app,
or if you visit our website or app from a different device.
If you want to restrict or block the cookies on our site, you can do
this at any time through your cookies preference centre by selecting
the ‘Manage preferences’ button below. Should you decide to update
your preferences at any time, please ensure that cookies are deleted
from your computer, smartphone, tablet, or other device by clearing
your cookie cache. Browser-specific guidance can be found in the
'Further reading' section below.
Your app tracking preferences are managed separately from our
website cookie preferences. This means we will ask you to set your
preferences if you visit our website separately from our app, and if
you opt-out on our app, you will need to opt out separately on our
website.
Further reading
Useful information about cookies can be found at:
