Client Positive
our five core pillars
Our five
sustainability
pillars
Client protection and financial literacy
goal
Provide clients with the tools to expand their knowledge of CMC’s trading and investing products with an additional focus on sustainable investing themes/products.
objective
Develop an industry-leading learning hub, incorporating sustainable investing themes, to support clients.
Key Performance Indicator
Number and percentage of active customers using financial literacy tools.
Client protection and regulatory compliance
Case study: Client Positive
Building trading competency through content and exciting initiatives:
our content strategy has focused on educating users, uncovering trading opportunities and providing insights and strategies from our in-house analysts and content team and top experts on Wall Street. Through these partnerships, we offer in-depth analysis of market trends and highlight trading opportunities in volatile environments. We have also been educating our clients through regular updates to our learning hub on the Company website, authoring trading guides and using experts to cover topics such as the correlation between different financial instruments. Additionally, we provide educational resources to teach clients new trading methods and strategies. A good example of how we provide educational resources is through hosting a webinar for clients on how to know when markets are overbought versus oversold, thereby aiding clients to better time their market entry and exits.