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You can fund your Next Generation account using a credit or debit card, bank transfer, PayID or PayPal. There is a 1% charge for credit card payments and 0.6% charge for debit cards.

We do not accept cheque or cash deposits. Please ensure that any payment you make to fund your account is from a card or account in your name. Any payment from third-party sources will be returned.

We do not accept AMEX or Diners cards. If you send funds to us from outside of Australia, then additional charges may apply to bank transfers.

Charges will be deducted from the payment amount and net proceeds credited to your trading account.

Please note we will only take deposit requests over the phone if your account is approaching margin call.

To fund your MT4 account, you will need to use a credit or debit card or transfer funds from your bank account into the main ‘Payments’ tab.

You will not be able to trade via this MT4. This account is set up specifically for funding, withdrawals and account information only. Once funds are applied, they will appear simultaneously in both your Next Generation and MT4 accounts.

There is a 1% charge for credit card payments and 0.6% charge for debit cards. We do not accept cheque or cash deposits. Please ensure that any payment you make to fund your account is from a card or account in the name of your trading account. Any payment from third-party sources will be returned.

We do not accept AMEX or Diners cards. If you send funds to us from outside of Australia, then additional charges may apply to bank transfers.

Charges will be deducted from the payment amount and net proceeds credited to your trading account.

You can withdraw funds from your account online by clicking on the Account Tab, then click on Funding and then on Withdraw.

If you have not yet registered your bank details, please log into your account via the desktop app and select ‘Account’ followed by ‘Funding’ then ‘Withdraw’ and finally ‘Bank transfer’ and follow the on-screen instructions.

Please ensure your bank statement is dated in the last 3 months and contains the following information: 1. Bank Logo; 2. BSB and account number; 3. Bank account holders name; 4. Registered Address. We do not transfer funds to a third-party account so please ensure that the bank account is in your name. Once your bank details are on file, we will process your request the same day if your request is before the cut-off time of 2pm Sydney time.

You can also withdraw to your registered credit/debit card up to the amount you have initially deposited using that card. For example, if you deposit $10,000, and make $20,000 then you will only be able to withdraw the initial $10,000 back to your registered card. Withdrawals can also be made via Credit / Debit Card, Bank Transfer or PayPal.

You can withdraw funds from your account online by clicking on the 'Payments' icon and then selecting the 'Withdrawals' tab in your Next Generation Trading account.

If you have any issues making a withdrawal, you can call our award-winning support team for assistance on 1300 303 888. Please be aware that for your protection, we may request additional information and/or proof of identity before processing the withdrawal request.

We do not transfer funds to a third-party account so please ensure that the bank account is in your name. Note: if your bank details are on file we will process your request the same day as long as your request is before the cut-off time of 12pm Sydney time.

To link your bank account for withdrawals, please enter your bank account details and upload a full copy of your bank statement via the 'Funding' module in the platform.

The bank account statement should be in the same name as the trading account and issued within the last three months.

Why do we need your bank details?

To send funds back to your bank account, you will need to set up bank details. Once your bank details have been verified, your bank account will be registered and visible as a withdrawal destination on your payment’s menu.

As we are not permitted to make any third-party payments to clients, we will ask that you provide us with a recent copy of a bank statement to ensure ownership of the bank account you wish to register matches the records held on our database.

To add a new card, simply log into your account and select Account > Funding > Card. You will then be prompted to enter an amount, followed by your card details. Once you have made a payment from your card it will automatically be registered for future deposits and withdrawals.

If you have received notification that you deposit has been declined, please check with your bank.

If you make a deposit via debit or credit card, you will be charged a merchant fee.

Debit card deposits attract a 0.6% merchant fee, while the fee for credit card deposits are 1%.

These deposits must be made from a card held under the same name as the trading account as we do not accept 3rd party payments.        

You are able to withdraw funds back to the card with no charge, although you can only withdraw up to your total deposit amount on that card, no more.

These withdrawals usually take around 3-5 business days.

If you received a time out, your payment has most likely not been processed.

If in doubt, please check your account balance under 'Account' or alternatively get in touch with us and we’ll be happy to help you.

We do not accept overseas funding, except for clients with accounts in Hong Kong, Taiwan and China.

You may only withdraw up to the total amount deposited from that credit card.

For example, if you deposit $10,000, and make $20,000 then you will only be able to withdraw the initial $10,000 back to your registered card.

If you haven’t sent funds back to a registered debit or credit card in a period of 12 months or more, or if your card has expired, we will no longer be able to use the card as a withdrawal destination. If you haven't already done so, you will need to set up bank details. Please access the platform and choose Account --> Funding --> Withdraw --> Bank transfer and follow the on-screen prompts to set up you bank details.

If you bank in AUD, we recommend that you open an AUD trading account, otherwise it can be expensive to transfer funds in and out of the account due to the bank's conversion fees. If you are trading USD denominated assets on and AUD account, we will convert your P&L at the L1 mid-price +/- 0.5%, which is likely to be a better rate than the bank will charge you to convert funds to USD.

3D Secure is a fraud prevention measure that acts as an additional layer of security when making card payments online. If you’re registered with 3D Secure, you’ll be directed to your issuing bank’s verification page when you deposit funds using your card.

PayID is a unique ID that is linked to our CMC bank account and can be used instead of the account number and BSB for real-time funding.