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To amend your registered email address, please contact our Client Management team by phone.

To make this change we will be required to confirm other personal details we hold for you on our records.

You can reset your password by selecting ‘Forgotten Password’ on the login page or selecting Settings, then Change Password. We will then send instructions for changing your password to the email address you use to log into your account.

Each client can have one CFD account. Multiple CFD accounts may be available at our discretion.

This depends on the information you provided in your application form. You are classified as a 'non-private investor' for market data purposes if you meet one or more of the following conditions:

• You are not a natural person (meaning that you are not an individual)

• You access and use the market data and similar information for a commercial purpose or as a principal, officer, partner, employee or agent of any business or in connection with the professional management of third-party assets and not solely in an individual and personal capacity for your own personal investment activities

• You are a financial institution or are registered with a securities agency, regulatory or self-regulatory body

• You are engaged in a financial service business and are employed as a financial adviser for the purposes of your agreement and trading activities with CMC Markets

• You engage in the business of accessing or aggregating the market data or similar information and redistributing or otherwise furnishing that information to any third parties

If any of these apply to you and you subscribe to any market data price feeds for share CFDs, you will be charged the 'non-private investor' rate, which may be higher than the 'private investor' rate. Details of the charges can be found on the platform in the ‘market data’ section in ‘user preferences’.

To close your CFD trading account, please email us on support@cmcmarkets.com.au from your registered email address instructing us to do so.

Please ensure all open positions are closed and all funds are withdrawn prior to sending the email.