Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 72% of retail investor accounts lose money when spread betting and/or trading CFDs with this provider. You should consider whether you understand how spread bets and CFDs work and whether you can afford to take the high risk of losing your money.

First steps

How do I apply for an account with CMC Markets?

You can apply now for a demo or live account. 

How can I upgrade my account from demo to live?

Click on the 'Login' button on the top navigation and then click on the ‘Live Account’ button to go to the live account online application form. Use your demo account login details to get started and then follow the step-by-step instructions to complete the additional fields to apply for your live account.

What documentation could I be asked to provide when my application for a live account is being processed?

In order to complete your live account application, you may be asked to provide:

1) A scanned copy or clear photograph of a valid UK photo driving licence that shows your current address.

Or

2) A clear and readable copy of one document from List A and one document from list B below:

List A:

  • Valid passport
  • Valid photo driving licence
  • Valid national ID card

List B:

  • Bank statement in your name, posted to your residential address (no online statements)
  • Mortgage statement in your name
  • Utility bill (please note we cannot accept final demands, reminders, online bills or mobile phone bills)

All documents in List B should be dated within the last three months. We need to see the complete documents. Online bank statements printed and stamped at the bank branch will be accepted. You can email scanned versions of your documents to newaccounts@cmcmarkets.co.uk. Alternatively, hard copies can be sent to us by post at the below address:

Client Management team
CMC Markets
133 Houndsditch
London EC3A 7BX

How long does it take to process an application for a live account?

Our aim is to help you start trading as quickly as possible. If you reside in the UK, you will get a response from us within 60 seconds from when you submit your online application form.

However, there may be cases where additional documentation is needed before we can process your live account application.

If you reside outside the UK, the account opening depends on how quickly you can provide us with the required supporting documents; on average the process takes a couple of days. Once you have submitted your documents, we will contact you within one business day.

Do I need to deposit funds to activate my account?

You can sign in to your account as soon as your application has been successful and you have clicked on the verification link sent to your registered email address. However, you won’t be able to place a spread bet or CFD trade until there are sufficient funds in your account to open a position. If you prefer to test strategies in a risk-free environment, a free demo account will allow you to practice trading with virtual funds.

Do I need to open a separate forex trading account to trade forex with CMC Markets?

No. Both our spread betting and CFD trading accounts offer FX trading. We do not offer a separate account that deals specifically in FX.

When is the ID verification (VideoIdent) service with Sumsub available?

The Sumsub VideoIdent service is available 24 hours a day, 7 days a week, in both English and German.

The available times for French, Italian, Spanish and Polish operators vary. Please find more details below:

French operators are available at the following times:
Monday: 08:00-23:00
Tuesday : 08:00-23:00
Wednesday: 08:00-23:59
Thursday: 00:00-01:00; 08:00-23:59
Friday: 08:00-23:00
Saturday: 08:00-23:00
Sunday: 08:00-19:30

Italian operators are available at the following times:
Monday: 08:00-23:00
Tuesday: 08:00-23:00
Wednesday: 08:00-23:00
Thursday: 07:30-15:30
Friday: 15:30-23:00
Saturday: 15:30-23:00
Sunday: 08:00-15:30

Spanish operators are available at the following times:
Monday: 08:00-23:59
Tuesday: 00:00-02:00; 07:30-23:59
Wednesday: 00:00-02:00; 08:00-23:59
Thursday: 00:00-02:00; 08:00-23:59
Friday: 00:00-02:00; 08:00-23:00
Saturday: 15:30-23:00
Sunday: 08:00-23:59

Polish operators are available at the following times:
Monday: All day
Tuesday: 08:00-23:00
Wednesday: 08:00-23:59
Thursday: 00:00-03:00; 08:00-23:59
Friday: 00:00-15:30; 23:00-23:59
Saturday: 00:00-15:30; 23:00-23:59
Sunday: All day

All times shown are Central European Time (CET).

If you would like to contact us about this service, please email us at: info@cmcmarkets.ie.

Need further support? Contact us

Call us

Call us

Call us on +44 (0)20 7170 8200

Outlines are open 24/5

Email us

Email us

clientmanagement@cmcmarkets.com

with any queries or questions

Hello, we noticed that you’re in the UK.

The content on this page is not intended for UK customers. Please visit our UK website.

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Before you go…

Try a demo of our Spread Betting or CFD trading accounts on our innovative platform. Free of charge and risk-free with virtual capital starting from €10,000.

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