Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 73% of retail investor accounts lose money when spread betting and/or trading CFDs with this provider. You should consider whether you understand how spread bets and CFDs work and whether you can afford to take the high risk of losing your money.

Help topics
Funding and withdrawals FAQs
- Withdrawals
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Platform FAQs
Complaints FAQs
Products FAQs
Account applications FAQs
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Price adjustments FAQs
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Switching to CMC Markets FAQs
Getting started FAQs
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Platform set-up

Q: How do I log into my CMC Markets account?

Once you have received confirmation that your account has been opened and you have verified your email address, you can log in via our website. To sign in you will need to enter your registered email address and password as used on your application form, then, select live or demo account.

Q: How can I apply a guaranteed stop-loss order to my trade?

Within the deal ticket, select 'Stop Loss' and then click on the arrow below 'Regular' on the right-hand side of the deal ticket. Then select 'GSLO' (guaranteed stop-loss order). Proceed to enter your stop loss amount as you would with a regular stop. Please note that there is a minimum distance at which GSLOs will be placed and a premium attached. This information can be found within the product overview for the relevant product.

Q: How can I find the new Countdowns product on the trading platform and mobile app? (for professional clients only)

For professional clients only On the mobile app, select ‘More’ at the bottom right of the screen and then click on 'Countdowns'. On the desktop platform, click on the clock icon located on the left-hand side of the question mark. On the desktop platform, you will be able to see 'Support' for the question mark and Countdowns for the clock. If, however, you are accessing the mobile app using a smaller screen, this may not be as obvious.

Q: How can I partially close trades on the mobile app?

To partially close trades on the mobile app, select 'Positions' at the bottom left of the screen and then click on the red cross. You can then amend the amount/stake for the trade you wish to close. Once you've confirmed this, your trade will be partially closed by the amount you entered. You will be able to see the remaining part of the trade in the positions window.

Q: How can I set loss limits for Countdowns? (for professional clients only)

For professional clients only You can access the loss limit feature via 'Account Settings'. This feature lets you set the maximum amount you are willing to lose on Countdowns over different time periods (day, week and month).

Q: Can I view the platform over more than one screen?

Yes. To do so, click on 'Restore down' in the top-right corner of your browser window and then simply drag a corner of the browser to expand the platform over as many screens as you like.

Q: How can I attach a stop loss or take profit order to an existing position using the mobile app?

Log in to the app, select 'Positions' at the bottom left of the screen and then select the position to which you would like to attach the stop loss or take profit order. Then select 'Stop Loss' or 'Take Profit'.