After you have completed an application, we will need you to drop by our office with the following documents so that we can complete the verification process to open your account:
- A signed copy of the Client Acknowledgement Form.
- Proof of identity - a valid photo ID (NRIC), passport or driving licence;
If your photo ID does not show your current residential address, we will also require you to bring any one of the following documents, dated within the last three months, clearly showing your current residential address during your visit:
- Proof of address - any one of the following documents, dated in the last three months, clearly showing your current residential address:
- - Bank / Credit Card Statement
- - Town Council Service and Conservancy bill
- - Singapore Power utility bill
- - Cable TV Bill
- - Telecommunication / Internet Bill
- - Insurance / Statement / letter
- - Any Bill/Statement/letter from a government agency or statutory board participating in the One-Stop change of address reporting service
As we will require a copy of your bank statement to withdraw funds from your account, it may prove simplest to provide it with your application, as your proof of address.
Visiting our office
We are located at 9 Raffles Place, #30-02 Republic Plaza Tower I, Singapore 048619. Please remember to bring the above documents during your visit. Our opening hours are from 9am to 7pm, Monday to Friday.
If you are not residing in Singapore, certified documents are required to be submitted to us by post or via email. A copy of each certified document is to be reviewed by an appropriate person*, with the following details included:
- Annotated with ‘I certify that I have seen the original and this is a true copy of the original’ or other phrases with similar meaning;
- Signed, dated and stamped with the firm’s stamp of the certifier when applicable; and
- Contact details of the appropriate person when applicable.
*Appropriate person can be any one of the following:
- Lawyer, Notary Public or Commissioner of Oaths
- Bank Manager – only for Bank related statements
- Law enforcement official
Overseas applicants should send the equivalent documents from the list above, from their respective jurisdictions. Please contact us should you have any queries in this respect.
In certain cases we may require further documents. We will be in touch with you directly should this be the case.