Account applications FAQs
Getting started FAQs
Funding and withdrawals FAQs
Products FAQs
Platform FAQs
What happens if my Countdown trade ends in a draw?
What are Countdowns?
Are there any changes to timeframes and maximum trade sizes outside of normal trading hours?
How can I apply for a Countdowns account?
What timeframes can I trade Countdowns over?
What is the 'settlement price'?
How do Countdowns work?
Where can I find Countdowns on the platform or mobile apps?
How can I check the outcome of my expired Countdowns?
Can I change my expiry timeframe or exit my trade early after placing a Countdowns trade?
How do I know the maximum amount I can profit or lose?
Where do the prices come from that I see on the platform?
How can I check the status of my open Countdowns positions?
Can I set stop-loss or take-profit orders on my Countdown positions?
What does the bar chart represent?
Do I need to download software to start trading Countdowns?
What products can I trade using Countdowns?
How secure is the web-based platform?
Need further support?